Delivery & Returns – Saniclad


We provide a range of delivery options designed to suit different project timelines and budgets. Whether you require a cost-effective standard courier service, priority next-working-day dispatch, or our dedicated local delivery service within a 50-mile radius of our warehouse, we offer flexible solutions to meet your needs.

Delivery pricing is calculated based on the type of products ordered, along with their size, weight and handling requirements. Certain items — including thicker PVC sheets such as 3mm and 10mm — must be transported flat on pallets in accordance with haulier regulations. This ensures safe transit and helps minimise the risk of damage, but may affect shipping costs depending on the quantity and specification selected.

Free Delivery Options: Selected bundle offers qualify for free next-day delivery, and bulk orders over £2,000 benefit from complimentary shipping. Customers also have the option to collect orders directly from our warehouse using our free Click & Collect service.

For full transparency, a detailed delivery pricing table is provided below to help you understand costs based on product category and order volume before checkout

Product Shipping Options & Costs

PRODUCT VOLUME COURIER DELIVERY
(2-4 DAYS)
COURIER DELIVERY
(NEXT DAY)
DELIVERED BY US
(2-4 DAYS)
Accessories Any £22.50 £25.00 £20 - £40
PVC Sheets 1 – 10 Sheets £25.00 £45.00 £20 - £40
PVC Sheets 10+ Sheets £45.00 £95.00 £20 - £40
2 Part Glue Tubs 1 - 4 units £25.00 £45.00 £20 - £40
2 Part Glue Tubs 4+ Units £45.00 £95.00 £20 - £40
3mm, 8mm, 10mm Sheets 1 - 2 Sheets £45.00 £95.00 £20 - £40
3mm, 8mm, 10mm Sheets 3+ Sheets £75.00 £110.00 £20 - £40
Steel Sheets 1 – 99 £75.00 £110.00 £20 - £40
Thermoformer Any £75.00 £110.00 £20 - £40
Any Bundle Any FREE FREE FREE
Any Bulk Shipping Over £2000 spend FREE FREE FREE
Any Click & Collect Any FREE FREE FREE

Saniclad Delivery & Returns Policy


At Saniclad, we recognise that dependable delivery is critical to keeping your project on schedule. Our cladding sheets and associated products are large-format building materials that require specialist handling, so we work with experienced pallet networks and transport partners who understand the safe movement of oversized freight.

Where possible, orders placed before 13:00 are dispatched the same working day, subject to stock availability and transport capacity.

⚠️ Important: Please do not arrange installers or contractors until your full order has been delivered and checked.

Specialist Transport Network

Due to the size and weight of hygienic wall cladding sheets, we do not use standard parcel couriers. Instead, deliveries are handled by pallet hauliers or dedicated vehicles familiar with transporting construction materials safely.

Because of the nature of pallet freight, real-time tracking may be limited compared to small parcel services. However, our team is always available to provide delivery updates where possible.

In certain local areas, deliveries may be completed by our own Saniclad vehicles, allowing for more accurate time windows.

Local Delivery Options

Wirral / Cheshire (Wirral) – £20
Liverpool – £30
Within 75 miles including Bolton, Bury, Conwy, Flintshire, Lancashire, Knowsley, Manchester, Rochdale, Salford, Sefton, St. Helens, Staffordshire, Stockport, Stoke-on-Trent, Trafford, Warrington, Wigan, Wrexham – £40

Remote & Offshore Delivery Zone 

Special Location Delivery including Antrim, Argyll and Bute, Armagh, Ballymena, Ballymoney, Belfast, Carrickfergus, Castlereagh, Coleraine, Cookstown, Derry, Dungannon, Eilean Siar, Fermanagh, Highland, Larne, Limavady, Lisburn, Magherafelt, Moyle, Newry and Mourne, Newtownabbey, North Ayrshire, North Down, Omagh, Orkney, Shetland Islands, Strabane – £295

Delivery Schedule

Standard delivery hours: 8:00am – 6:00pm (postcode dependent)

Next-working-day dispatch: Available for most stocked items ordered before 13:00

Estimated arrival times cannot be guaranteed. If you require an update, please contact us on the day of delivery and we will request an AM or PM indication from the haulier where possible.

For urgent or time-critical projects, please email info@saniclad.co.uk
with your order reference and we will advise on the most suitable delivery option.

If a delivery attempt fails due to access restrictions or no one being available to receive goods, additional charges may apply.

Damaged or Missing Goods

All items are carefully packaged prior to dispatch, but we recommend inspecting your delivery immediately upon arrival.

If goods are damaged:

Clearly mark the delivery note or electronic proof of delivery as “DAMAGED”

Take photographs

Notify us immediately

If items are missing:

Mark as “MISSING” at the time of signing

Contact us the same day

Goods signed for as “received in good condition” may invalidate damage claims.

Returns & Order Cancellations

Returns are accepted within 30 days of delivery provided items are unused and in resalable condition. All returned goods are subject to warehouse inspection prior to refund approval.

Restocking fee: 25%
Return shipping: Customer responsibility
Returns process: Contact us to obtain a returns form and instructions

Order cancellations:

Cancel free of charge before dispatch

If already dispatched, return costs will be deducted from the refund

Delivery Requirements

Offloading responsibility:
Customers must ensure appropriate labour or equipment is available to unload deliveries safely.

Pallet deliveries:
Kerbside only. A forklift or at least two capable persons may be required.

Smaller courier shipments:
Delivered to your door where feasible.

Access considerations:
Please advise us in advance of any restrictions such as narrow roads, vehicle weight limits, timed access zones or restricted areas. Larger delivery vehicles, including articulated lorries, may be used. Failure to notify us may result in failed delivery attempts and additional costs.

Need Assistance?

If you have any questions regarding delivery or returns, our team is here to help:

📧 info@saniclad.co.uk

📞 0151 556 2800

Saniclad is committed to providing a professional, efficient and reliable delivery service to support your project from order through to installation.

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